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ADITI

RAJ

SDM'23

GOYAL

STARTEGIC DESIGN

SERVICE DESIGN

USER RESEARCH

CRAFTING HUMAN-CENTERED DESIGN SOLUTIONS BY BUILDING BEHAVIORAL INSIGHTS

PROJECTS

Creating informed insights through research

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Service Systems | Workflow Optimization | Staff Coordination | AI Integration

Developed a tech-enabled service to optimize staff coordination and resource flow in high-pressure events using real-time updates, AI-driven tasking, and automation for enhanced operational efficiency and guest experience.

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Behavioral Design | Human-Centered Research | Design Strategy | Experience Design

Studied audience behavior in theater settings to identify deviations and their root causes. Designed behavioral nudges to improve audience conduct and enhance overall experience through subtle, autonomy-respecting interventions.

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Service Design | Service Blueprinting | User Centered Design | Service Prototyping

Designed a service to foster authentic emotional expression in digitally saturated environments. Identified latent emotional needs through ethnographic research and led rapid prototyping cycles to develop key service touchpoints.

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DESIGN RESEARCH | WELL-BEING DESIGN

Conducted in-depth research on the psychological and lifestyle impact of night-shift work. Identified key stressors and designed empathetic, targeted interventions to support emotional and occupational well-being.
 

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Strategic Design Audit |Organization Design

An In-depth study of the internal and external functions of Oizom - A rapidly growing startup based out of Ahmedabad. Strategic roadmap proposed to leverage opportunity areas and initiate a business model innovation.

 

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Social Innovation | Design Research | Systems Thinking

Designed an awareness and intervention-based initiative to improve the health, dignity, and working conditions of sanitation workers. Combined design research and self-care enablement strategies to foster recognition, resilience, and systemic support.

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MY DESIGN
PROCESS

SHAPING SOCIETY THROUGH DESIGN

APPROACH

INNOVATIVE MINDSET AT THE FOREFRONT

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Research

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Design

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Innovate

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Sensing

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Sensemaking

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Co-create

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Material workshop, 2029

Paris

Typo trends, 2029

Paris

MY JOURNEY SO FAR...

HIGHLIGHTS 

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JODHPUR  2017-2021

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NIFT, JODHPUR  2017-2021

BRDS,2021-23

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NID'23

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SDM'23

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